Hostar International, Inc. is proud to be part of the dynamic hospitality industry. Just as our clients respond to their customers’ needs, Hostar does the same. Our goal is to share in our clients’ success by helping them make their ProHost® System work to its full potential. Hostar offers a complete package of customer care for the System component of our product. ProHost® System programs are available to our current ProHost® System users.
Contacting our Customer Care department via telephone or through email may answer your questions immediately and will open a dialog to determine the level of additional support required. Our ProHost® System Planning Services offer analysis and support to keep the integrity of your program intact. ProHost® System Training for Housekeeping Management may be purchased to inform your team on ProHost® System operations. Distribution analysis and updates to operational manuals are also available for purchase.
Hostar offers a comprehensive guestroom cleaning training for room attendants for opening hotels and for hotels that are upgrading their guestroom standards. A complete training manual is prepared for your property that includes step by step cleaning processes and cleaning task profiles. The program is developed specifically around the hotel’s guestrooms and standards. Cleaning training guides and hands-on demonstrative training is provided to each room attendant.
We provide comprehensive field service support. Our technical representatives offer support to hotel engineers as they maintain their ProHost® equipment. You will also find downloadable catalogs for Equipment Replacement Parts and Power Replacement Parts. On-site visits can be arranged by telephoning or emailing Hostar to schedule an equipment audit to determine the condition and repair needs of the ProHost® equipment on your property.
Please contact us if you have comments or suggestions on how we can serve you better.